Frequently Asked Questions
Everything you need to know about your next adventure with Passenger.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for store credit, or subject to a small shipping fee for refunds.
How do I know which size will fit me best?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts for the most accurate fit.
Are Passenger products sustainably made?
Yes, we prioritize ethical manufacturing and sustainable materials, including organic cotton and recycled polyester, to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for interest-free installments.
Can I track my order once it has shipped?
Absolutely. As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to follow its journey.